I eventually scaled from freelancing on Fiverr to launching my own agency, where I attracted more clients and took on larger projects. This allowed me to operate more professionally at a young age, gaining valuable experience and expanding my business.
I sourced products from resellers on Alibaba and other suppliers, then resold them for a profit on eBay. My most successful venture was buying bulk iPhone chargers and selling them individually, which turned out to be a major hit.
At 13, I started an Amazon FBA venture with my dad. We focused on retail arbitrage, visiting stores like Smyths to scan QR codes and identify profitable products. I handled all the product research, listed the items, and packed them for resale on Amazon, where we sold them for a profit.
I developed the designs for the clothing line and utilized TikTok and Instagram for marketing, which helped scale the brand and successfully launch a pre-order campaign. Throughout the process, I took charge of various aspects, including overseeing the design of the apparel, managing shipping logistics, creating samples, and establishing the brand's identity. Additionally, I handled the development of the website, ensuring a cohesive online presence that effectively showcased our products and attracted potential customers.
I returned to eBay, focusing on buying and reselling products for profit. I dedicated time to researching and finding profitable items, carefully selecting those with strong market demand. Once I acquired the products, I managed all aspects of the business, including packing and shipping orders efficiently to ensure timely delivery. I also prioritized maintaining excellent customer feedback by providing outstanding service and addressing any issues promptly. Additionally, I listed items on my website, creating appealing product descriptions and images to attract buyers. This comprehensive approach enabled me to generate six figures in revenue.
As a Customer Specialist, I collected customer feedback and implemented process improvements to enhance satisfaction. I assisted a high volume of customers daily, addressing inquiries and resolving issues while building strong client relationships. My role involved guiding users of an online educational program, which sharpened my communication and digital marketing skills.
Working in this position at a young age taught me valuable lessons about managing customer expectations, working under pressure, and delivering exceptional support.
As the founder of RocketLaunch Digital, I focused on building client acquisition systems that help businesses optimize their online presence. My responsibilities included developing customer relationship management solutions, automating business processes, and designing websites. Through this experience, I gained valuable insights into software as a service (SaaS) and business-to-business (B2B) dynamics. Running RocketLaunch Digital has allowed me to hone my skills in programming and digital marketing while working closely with clients to meet their needs.
As the founder of ReviewMate, a parent company of RocketLaunch Digital, I embarked on a door-to-door journey to promote our review management software for businesses.
This hands-on experience was instrumental in developing my sales skills, as it involved directly engaging with potential clients and understanding their needs.
I focused on demonstrating the value of managing online reviews to enhance their business reputation. This experience taught me the importance of building relationships and effective communication, significantly contributing to my growth in sales and customer service.
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"Very charismatic person, presentation well made and audit was really good. Helped us out a lot."